Tech Service Partner Limited (“TSP”, “we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website and services.
We are Tech Service Partner Limited, a UK-based IT and Cybersecurity services provider.
• Registered Office: Unit 1 Oak House Business Centre, Samuel Brunts Way, Mansfield NG18 2AH
• Company Number: 08606859
• Contact Email: info@techservicepartner.co.uk
• Telephone: 01623 259372
We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).
When you interact with our website or services, we may collect:
• Personal information you provide includes name, email address, phone number, company name, job title, and enquiry details.
• Technical information: IP address, browser type, operating system, pages visited, and cookies (see Section 7).
• Client information: When you engage us for services, we may collect business-related data necessary to deliver IT and cybersecurity services.
We use your information to:
• Provide and manage our IT and cybersecurity services.
• Respond to enquiries and provide quotations.
• Send important updates about our services or your account.
• Improve our website, services, and customer experience.
• Send you marketing communications (only if you have consented, or if you are an existing customer under the “soft opt-in” rule).
We process personal data under the following lawful bases:
• Contract: to deliver the services you have requested.
• Legal obligation: to comply with UK laws and regulations.
• Legitimate interests: to improve our services, protect security, and manage enquiries.
• Consent: where you have opted in to receive marketing communications.
We do not sell your data. We may share your information with:
• Trusted third-party suppliers (e.g. CRM, email marketing, or payment processors).
• Regulatory bodies, auditors, or law enforcement, where legally required.
• Business partners were necessary to deliver services (e.g. Cyber Essentials certification bodies, leasing partners such as Grenke).
All third parties are required to respect the security of your data and to use it only in accordance with UK GDPR.
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).
Our website uses cookies to improve user experience and analyse traffic.
• Essential cookies – required for site functionality.
• Analytics cookies – to help us improve performance.
• Marketing cookies – only if you accept them.
You can manage cookie preferences in your browser or via our cookie banner.
We only keep your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Under UK GDPR, you have the following rights:
• Right to access your personal data.
• Right to rectification of inaccurate data.
• Right to erasure (“right to be forgotten”).
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent (where applicable).
To exercise any of these rights, contact us at info@techservicepartner.co.uk
We are ISO 27001 and Cyber Essentials Plus certified. We use technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration.
We reserve the right to update this Privacy Policy from time to time. The latest version will always be available on our website.
If you have any questions about this Privacy Policy or how we handle your personal data, please do not hesitate to contact us.
If you are not satisfied with our response, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk
